Welcome to Ariviyam Groups (“Company”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access our website, products, or services.
Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Mobile Number
- Postal Address
- Organization Name
- Payment Information (processed securely through authorized payment gateways)
- Manuscripts, research papers, books, project reports, and other files voluntarily submitted by users
- Technical information such as IP address, browser type, operating system, cookies, and website usage data.
How We Use Your Information
We use your information to:
- Process publication requests.
- Allocate ISBN and DOI (where applicable).
- Deliver publishing and research services.
- Process payments.
- Respond to customer inquiries.
- Improve our website and services.
- Send important updates regarding your orders or services.
- Comply with applicable legal obligations.
Payment Security
Payments made through our website are securely processed by authorized payment gateway providers. We do not store your debit card, credit card, UPI PIN, or net banking credentials.
Confidentiality
All manuscripts, research papers, books, theses, dissertations, and project documents submitted to Ariviyam Groups are treated as confidential and are accessed only by authorized personnel involved in providing the requested services.
Data Sharing
We do not sell or rent personal information. Information may be shared only:
- with trusted service providers;
- when required by law;
- to complete the services requested by the customer.
Cookies
Our website may use cookies to improve user experience and website performance.
Data Retention
Customer information is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.
User Rights
Users may request:
- Access to their information
- Correction of inaccurate information
- Deletion of personal information (subject to legal obligations)
Changes to this Policy
This Privacy Policy may be updated periodically. The latest version will always be available on our website.
Contact
Ariviyam Groups
14, Mahalakshmi Garden, Press Colony,
Coimbatore – 641047, Tamil Nadu
Email: info@ariviyamgroups.org , support.ariviyamgroups@gmail.com
Phone: +91 78711 61312